Help
Help centre
The answers to what people ask most. Anything else: contact@wonib.com.
Getting started
Sign up at the Get started page and you are on the free plan, for ever: 30 credits to start and 10 more each month (an OpenAI image uses 5, any other AI step 1, the free image engine none). Add your brand from your website, check what Wonib learned, and make your first piece.
Adding a brand
Brands → Add a brand → paste the website address (or upload a brand book). Wonib reads the colours with their roles, the typefaces, the photography and the voice. Correct anything, then approve. Creator includes three brands, Pro ten.
Making blog images
Blog images → paste the article. Choose how many of the three concepts to paint now (1, 2 or 3) to control cost; the others wait as plans with a Make this image button. Exports are 1200 × 628.
Copy and character limits
Every option shows its count against the platform’s limit. Anything too long is rewritten once. You can set the brand’s register (formal or informal) for each language.
Images and allowances
Each finished picture made with OpenAI counts once, whatever its size. The free engine is included and does not count. When you reach an allowance, that use pauses until the next month or an upgrade; there are no surprise charges.
Paying and invoices
In India you pay in rupees through Razorpay (UPI, card, net banking). Everywhere else you pay in dollars through Paddle, our reseller, which adds local sales tax or VAT where it applies. Plans are monthly or yearly; Dashboard → Billing shows your plan and invoices.
Changing or cancelling a plan
Dashboard → Billing. A change applies from the next billing date. If you cancel, the period already paid runs to its end and nothing more is charged. You can export your work before you leave and for 90 days after.
Wonib in Claude, agents and the API
Every plan includes Wonib in Claude, other AI agents, the Wonib CLI and the API. The Connect page (www.wonib.com/connect) has the steps for each.
Your data
Your brands and work are never used to teach anyone else’s brand. The Privacy Policy lists who processes data for us and how long it is kept.
Getting help
Write to contact@wonib.com. Pro plans get priority help.